Privacy Policy

At Universal Remedies, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit our website or interact with our services.

1. Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, phone number, shipping address, billing information.
• Order Information: Product preferences, transaction history, and payment details (secured).
• Browsing Data: IP address, browser type, device information, cookies, and usage patterns on our website.

2. How We Use Your Information

We use your information to:

• Process and fulfill your orders
• Provide customer support and respond to queries
• Send order updates and promotional content (only with your consent)
• Improve our website, services, and user experience
• Ensure compliance with legal obligations

3. Payment Security

We do not store or have access to your payment card details. All transactions are processed through secure and certified payment gateways using encryption technology.

4. Cookies and Tracking Technologies

We use cookies to enhance your browsing experience, analyze site traffic, and personalize content. You can manage your cookie preferences through your browser settings.

5. Third-Party Sharing

We do not sell or rent your personal information. Your data may be shared with trusted partners only for the purpose of fulfilling orders, providing services, or complying with legal obligations.

Examples include:

• Courier and logistics partners
• Payment gateway providers
• Customer service platforms

6. Marketing Communication

With your explicit consent, we may send you promotional emails, newsletters, or special offers. You can opt out at any time by clicking the Unsubscribe link in our emails or by contacting us directly.

7. Your Rights

You have the right to:

• Access the personal data we hold about you
• Request correction or deletion of your data
• Withdraw consent for marketing communications

To exercise these rights, email us at info@universalremedies.com.

8. Data Protection

We implement security measures like SSL encryption, firewalls, and access controls to protect your personal data from unauthorized access or misuse.

9. Policy Updates

We may update this Privacy Policy periodically. Any changes will be posted on this page with a revised “Last Updated” date. We recommend reviewing this page regularly to stay informed.

Last Updated: 23/08/2025

Company Details
Universal Remedies
F-92, Industrial Growth Centre
Mansa Road, Bathinda (Punjab) – 151001, India
📧 Email: info@universalremedies.com | 📞 Phone: +91 98786-38250